Privacy PolicyRegion Fire Protection LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit regionfire.com, contact us by phone, or communicate with us via text message (SMS/MMS). By using our services or providing your phone number, you agree to the terms described herein. 01 Information We Collect We may collect the following categories of personal information: Contact information: name, company name, email address, phone number, and mailing address Service information: property address, type of fire protection system, and inspection history Communications: records of phone calls, emails, text messages, and inquiries submitted through our website Technical data: IP address, browser type, and website usage data collected through cookies and analytics tools 02 How We Use Your Information We use your personal information for the following purposes: To provide fire protection inspection, testing, and repair services To schedule appointments and send service reminders To send transactional text messages (SMS/MMS) related to your account, appointments, or emergency service requests To respond to inquiries and provide customer support To send informational or promotional communications, where permitted by law To comply with applicable fire codes, regulations, and legal obligations To improve our website and service o erings 03 Text Messaging (SMS/MMS) CONSENT By providing your mobile phone number to Region Fire Protection LLC and agreeing to receive text messages, you consent to receive SMS/MMS messages from us. These messages may include appointment confirmations, service reminders, emergency notifications, and other information related to your account or our services. MESSAGE FREQUENCY Message frequency varies depending on your service needs and preferences. You may receive up to 4 messages per month in connection with scheduled inspections, reminders, or account updates. MESSAGE AND DATA RATES Message and data rates may apply. Please check with your mobile carrier for details. OPT-OUT You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. A er opting out, you will receive a one-time confirmation message and no further texts will be sent. To re-subscribe, reply START. HELP For help or more information, reply HELP to any message from us, or contact us directly at ed@regionfire.com or (877) 674-3446. NO SHARING FOR MARKETING We do not sell, rent, or share your phone number or text message consent with third parties for their marketing purposes. 04 How We Share Your Information We do not sell your personal information. We may share your information in the following limited circumstances: Service providers: We may share information with trusted vendors and subcontractors who assist in delivering our services, subject to confidentiality obligations. Legal compliance: We may disclose information when required by law, regulation, court order, or to protect the rights and safety of our company, employees, or the public. Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. 05 Data Retention We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Inspection records may be retained for a minimum of five (5) years in accordance with applicable fire protection regulations. 06 Security We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 07 Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information. 08 Children's Privacy Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it. 09 Your Rights Depending on your location and applicable law, you may have the right to: Access the personal information we hold about you Request correction of inaccurate information Request deletion of your information, subject to legal retention obligations Opt out of marketing communications or text messaging at any time To exercise any of these rights, please contact us using the information below. 10 Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the e ective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services a er any changes constitutes your acceptance of the updated policy. 11 Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Region Fire Protection LLC LOCATION Valparaiso, Indiana PHONE (877) 674-3446 EMAIL WEB ed@regionfire.com regionfire.com